Shipping & Return
- We offer free shipping on all orders in Holland, Belgium, Germany, France, UK, Spain, Italy and US.
- All shoes are checked, showered with love and shipped straight from our warehouse in Shanghai.
- We understand that you would like to have your sneakers delivered asap. This is why we have an express service set-up between China and Europe which enables us to deliver your parcel within 7-10 days (Holland, Belgium, Germany, UK) or 8-12 days (France, Spain, Italy, US).
- Always delivered with a smile :)
- Our return policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
- Please contact us at firstname.lastname@example.org.
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
- You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- Return adress: